View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001480 | T99X171.00 SKB Eagle | SW Issue | public | 2022-05-20 08:26 | 2022-07-29 08:32 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (SW) Jim Chen | Due Date | 2022-06-03 08:53 |
| Priority | high | Severity | s4-minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0001480: [Smart3][BMT issue] There's no sound issue when watching Live Channel After TJ karaoke(TJ 노래방) | ||||
| Description | Hi Kerwin There's no sound issue when watching Live Channel After TJ karaoke(TJ 노래방) JIRA is https://jira.skbroadband.com/browse/BTVQ-33220 The reproduction step is as follows. 1) run zemkids 2) "TJ karaoke" by using NUGU at zemkids 3) play music 4) exit "TJ karaoke" 5) There's no sound issue at Live Channel It is said that this issue occurs only for FXN model. please check it quickly Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
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| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon , |
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Hi Jim Please let me know the progress of this issue. Thank you YK.Jung |
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Hi Jim please reminder this ticket. Thank you YK.Jung |
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Hi Jim Please let me know the progress of this issue. Thank you YK.Jung |
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1. sometimes some thread doesn't stop after HOME key hit whn TJ playing. 2. after 1, when enter live TV, (a) no audio, (b) black screen, (c) normal I'm not sure if 1 fixed, 2 will also be fixed. now I'm trying to add workaround to fix 1 but still not succeed yet. |
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Hi Jim When can you solve this issue? SKB keeps asking about the issue. Thank you YK.Jung |
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Hi Jim Please let me know the progress of this issue. And when can you solve this issue? Thank you YK.Jung |
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There's a workaround to quit audioserver when something went wrong. But it will also generate tombstones. I'm trying for better solution I think I will need one more week. |
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Hi Mr. Here's the workaround trying to end the non-stop process. I tried it with 533r14 Please replace /vendor/lib/hw/audio.primary.amlogic.so and verify the issue on your site. |
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Hi Jim QA confirmed that the issue has been resolved. Before committing, I need to report to SKB how FXN solved it. Please describe the cause and how it was resolved in detail. Thank you YK.Jung |
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Hi Mr. Sometimes a submixing process doesn't end after TJ exited. In normal case, it is stopped by out_standby_subMixingPCM(). we called out_standby_subMixingPCM() again when the condition is detected. |
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Hi Jim Is it okay to call out_standby_subMixingPCM() function several times? and I hope to know if your modification applies to all movements or just in this case. Thank you YK.Jung |
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Hi Mr. 1. There's a standby flag and mutex production in out_standby_subMixingPCM(), So duplicated calling should be fine. 2. The workaround does not only applied just in the case. Another case is, simply enter TJ, hit back, and hit center-key to confirm the leave. from the log, the timing of out_standby_subMixingPCM() is moved 2s earier. It's more likely to prevent to do the following at the same time. (A)finish of mixing audio(for MIC) resource (B)init of normal audio resource (home preview video) 06-29 15:31:40.888 3514 8670 W audio-subMixingFactory: out_get_presentation_position_port(), pts not valid yet 06-29 15:31:40.909 3514 8670 W audio-subMixingFactory: out_get_presentation_position_port(), pts not valid yet ===> ......... same messages repeat ...... 06-29 15:31:41.318 3514 8670 W audio-subMixingFactory: out_get_presentation_position_port(), pts not valid yet ===> count=20 06-29 15:31:41.340 3514 8670 W audio-subMixingFactory: out_get_presentation_position_port(), pts not valid yet ===> workaround trigger 06-29 15:31:41.340 3514 8670 E audio-subMixingFactory: WD1 BARK! ===> 1st called by Jim 06-29 15:31:41.340 3514 8670 D audio-subMixingFactory: out_standby_subMixingPCM: out_stream(0xf145e000) usecase: [0]PCM_NORMAL 06-29 15:31:41.362 3514 8670 W audio-subMixingFactory: out_get_presentation_position_port(), pts not valid yet ===> 2nd called by original flow(2s later), it will return directly since the standby flag is already true 06-29 15:31:43.575 3514 3785 D audio-subMixingFactory: out_standby_subMixingPCM: out_stream(0xf145e000) usecase: [0]PCM_NORMAL |
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HI Jim Thank you for the detailed explanation. Please apply it to the main branch. (Smart3 and UHD4) The SKB manager will also review it again. Thank you YK.Jung |
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HI Jim This issue is reoccurring during the v15.534.14 version test. Now it's a black screen issue The final FW should be ready by tomorrow , so please check this issue quickly. Thank you YK.Jung |
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Hi Jim And Attached is the log that was retested by QA team at v15.534.14 Please check it quickly. Thank you YK.Jung |
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Hi Jim As a result of analyzing this issue, it is SPTEK or Digicap issue. Currently, this issue has been assigned as SPTEK as low priority. I will update it again when it is assigned to us. Thank you YK.Jung |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2022-05-20 08:26 | (ALTech) Younkwang Jung | New Issue | |
| 2022-05-20 08:26 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2022-05-20 08:26 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2022-05-20 08:26 | (ALTech) Younkwang Jung | File Added: BFX-AT100_20220520-091222.zip | |
| 2022-05-20 08:27 | (ALTech) Younkwang Jung | Issue Monitored: (SW) Brent Choi | |
| 2022-05-20 08:27 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2022-05-20 08:27 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2022-05-20 08:28 | (ALTech) Younkwang Jung | Description Updated | View Revisions |
| 2022-05-23 08:47 | (SW) Kerwin Chen | Assigned To | (SW) Kerwin Chen => (SW) Jim Chen |
| 2022-05-31 07:54 | (ALTech) Younkwang Jung | Due Date | => 2022-06-03 08:53 |
| 2022-05-31 17:34 | (ALTech) Younkwang Jung | Note Added: 0010100 | |
| 2022-06-07 08:49 | (ALTech) Younkwang Jung | Note Added: 0010111 | |
| 2022-06-07 08:49 | (ALTech) Younkwang Jung | Issue Monitored: (SW) Kerwin Chen | |
| 2022-06-07 08:50 | (ALTech) Younkwang Jung | Note Edited: 0010111 | View Revisions |
| 2022-06-14 08:03 | (ALTech) Younkwang Jung | Note Added: 0010165 | |
| 2022-06-14 09:14 | (SW) Jim Chen | Note Added: 0010167 | |
| 2022-06-16 12:55 | (ALTech) Younkwang Jung | Note Added: 0010188 | |
| 2022-06-21 07:40 | (ALTech) Younkwang Jung | Note Added: 0010215 | |
| 2022-06-21 08:49 | (SW) Jim Chen | Note Added: 0010218 | |
| 2022-06-24 14:01 | (SW) Jim Chen | File Added: audio.primary.amlogic.so | |
| 2022-06-24 14:01 | (SW) Jim Chen | Note Added: 0010241 | |
| 2022-06-28 14:49 | (ALTech) Younkwang Jung | Note Added: 0010253 | |
| 2022-06-28 16:44 | (SW) Jim Chen | Note Added: 0010257 | |
| 2022-06-28 18:49 | (ALTech) Younkwang Jung | Note Added: 0010258 | |
| 2022-06-29 15:55 | (SW) Jim Chen | Note Added: 0010264 | |
| 2022-06-29 17:31 | (ALTech) Younkwang Jung | Note Added: 0010266 | |
| 2022-07-14 17:43 | (ALTech) Younkwang Jung | File Added: Debug_2022-07-12-17-16-18.txt | |
| 2022-07-14 17:43 | (ALTech) Younkwang Jung | File Added: TJSHM3.mp4 | |
| 2022-07-14 17:43 | (ALTech) Younkwang Jung | Note Added: 0010374 | |
| 2022-07-14 17:53 | (ALTech) Younkwang Jung | File Added: logcat.log | |
| 2022-07-14 17:53 | (ALTech) Younkwang Jung | Note Added: 0010375 | |
| 2022-07-19 08:45 | (ALTech) Younkwang Jung | Note Added: 0010404 | |
| 2022-07-29 08:32 | (ALTech) Younkwang Jung | Status | assigned => closed |
| 2022-07-29 08:32 | (ALTech) Younkwang Jung | Resolution | open => fixed |
